Header Image Not Fitting Properly in Desktop View

[RickyramonParticipant Support Period Has Expired]

When I visit my website on the computer, the top of the header image is cut off, and I’m not sure why this is the case. On mobile and tablets, however, the image displays fine.

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[Alex – Support TeamKeymaster]

Hi.

Please attach a screenshot to clarify the problem.

Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

[RickyramonParticipant Support Period Has Expired]

Sorry, I didn’t get notified of a reply to this ticket. Here is the requested screenshot.

 

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[Alex – Support TeamKeymaster]

Please add a more larger picture. Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

[RickyramonParticipant Support Period Has Expired]

Hello,

I zoomed out a little. I think the best way to view it may be to just go to the site if a better image is needed.

Thanks.

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[Alex – Support TeamKeymaster]

Please, as I told you earlier, you need to experiment with the size and scale of your picture. At the moment it is too small and out of proportion .

Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

[RickyramonParticipant Support Period Has Expired]

I misunderstood, I thought you were requesting another screenshot. Do you all have recommended image sizes for the header? I enlarged the image but it is still being cut off at the top

[Alex – Support TeamKeymaster]

It should be a minimum of 2000px wide . Your original image is also of poor quality .

Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

[RickyramonParticipant Support Period Has Expired]

Hi, what would you say is the minimum height for the header? I am going to get the original image and resize it to test it. It seems like the height is off

[Alex – Support TeamKeymaster]

Please just experiment with any height but it should look like a rectangle. Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .