hide header / adress bar on mobile

[syndexParticipant Support Period Has Expired]

hi,

the top of the site on mobile looks off. how do i hide it til the menu bar and also have the logo show on the right in the menu bar.

 

Thank you

 

evelin

 

 

 

 

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[Alex – Support TeamKeymaster]

Hi
Please use css/responsive.css for mobile changes
Sorry but can you explain what it was?
Thanks

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[syndexParticipant Support Period Has Expired]

HI,

would it be possible to provide us with the css code for that. it does not look cool on mobile for us.

we would like just the logo and menu on top in the blue bar on mobile.

 

Thank you

[Alex – Support TeamKeymaster]

Please give me admin and ftp access

Thanks

[syndexParticipant Support Period Has Expired]

<p dir=”ltr” style=”line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;”><span style=”font-size: 14.666666666666666px; font-family: Arial; color: #1155cc; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;”>http://5d7.8fc.myftpupload.com/wp-admin/</span&gt;</p>
username: ptdoctor

<span style=”font-size: 14.6667px; font-family: Arial; color: #000000; background-color: transparent; vertical-align: baseline; white-space: pre-wrap;”>password: ptdoctor11</span>

 
<p style=”box-sizing: border-box; margin: 0px 0px 11px; font-family: Arial, ‘Helvetica Neue’, Helvetica, sans-serif;”>Use the following SFTP information to upload files with a 3rd party application:</p>

<ul class=”list-unstyled” style=”box-sizing: border-box; margin-top: 0px; margin-bottom: 11px; padding-left: 0px; list-style: none; font-family: Arial, ‘Helvetica Neue’, Helvetica, sans-serif;”>
<li style=”box-sizing: border-box; margin-top: 0.75em; margin-bottom: 0.75em;”><span style=”box-sizing: border-box; font-weight: bold;”>Hostname:</span> <span id=”hostname” style=”box-sizing: border-box;”>5d7.8fc.myftpupload.com</span>
<li style=”box-sizing: border-box; margin-top: 0.75em; margin-bottom: 0.75em;”><span style=”box-sizing: border-box; font-weight: bold;”>Port:</span> <span id=”port” style=”box-sizing: border-box;”>22</span>
<li style=”box-sizing: border-box; margin-top: 0.75em; margin-bottom: 0.75em;”><span style=”box-sizing: border-box; font-weight: bold;”>SFTP Username:</span> <span id=”sftp_username” style=”box-sizing: border-box;”>a5d73575018041</span>
<li style=”box-sizing: border-box; margin-top: 0.75em; margin-bottom: 0.75em;”><span style=”box-sizing: border-box; font-weight: bold;”>Password:</span> T0Ga!YgaF

[syndexParticipant Support Period Has Expired]

info attached

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[Alex – Support TeamKeymaster]

Your server uses caching, please disable it.

I can not make any changes.

Thanks

[syndexParticipant Support Period Has Expired]

is this what you mean? I am using a managed wordpress account.

 

Bypassing Your Managed WordPress Cache

<p style=”box-sizing: border-box; margin: 0px 0px 11px;”>If you’re encountering issues with your Managed WordPress site’s cache, but you cannot access your admin panel to flush it, you can bypass your cache.</p>
<p style=”box-sizing: border-box; margin: 0px 0px 11px;”>To bypass the cache, add <span style=”box-sizing: border-box; font-weight: bold;”>/?nocache=1</span> to the URL you want to use.</p>

<h3 style=”box-sizing: border-box; font-weight: 400; line-height: 1.1; margin-top: 25px; margin-bottom: 15px; font-size: 24px;”>Examples</h3>
<table style=”box-sizing: border-box; border-collapse: collapse; border-spacing: 0px; max-width: 100%; background-color: transparent; margin: 1.2rem 0px;”>
<tbody style=”box-sizing: border-box;”>
<tr style=”box-sizing: border-box; background-color: #dddddd;”>
<th style=”box-sizing: border-box; text-align: left; border-right: 1px solid #dddddd; padding: 5px;”>What you want to access</th>
<th style=”box-sizing: border-box; text-align: left; border-right: 1px solid #dddddd; padding: 5px;”>Use this URL</th>
</tr>
<tr style=”box-sizing: border-box;”>
<td style=”box-sizing: border-box; border: 1px solid #b2b2b2; padding: 5px; vertical-align: top; font-weight: bold;”>Website</td>
<td style=”box-sizing: border-box; border: 1px solid #b2b2b2; padding: 5px; vertical-align: top;”><em style=”box-sizing: border-box;”>your domain name<span style=”box-sizing: border-box; font-weight: bold;”>/?nocache=1</span></td>
</tr>
<tr style=”box-sizing: border-box; background-color: #f7f7f7;”>
<td style=”box-sizing: border-box; border: 1px solid #b2b2b2; padding: 5px; vertical-align: top; font-weight: bold;”>Admin panel</td>
<td style=”box-sizing: border-box; border: 1px solid #b2b2b2; padding: 5px; vertical-align: top;”><em style=”box-sizing: border-box;”>your domain name<span style=”box-sizing: border-box; font-weight: bold;”>/wp-admin/?nocache=1?</span>

 </td>
</tr>
</tbody>
</table>

[syndexParticipant Support Period Has Expired]

is this what you mean? i use managed wordpress hosting

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[syndexParticipant Support Period Has Expired]

hi,

we are wondering if there had been any update on this css.

thank you

 

 

[Alex – Support TeamKeymaster]

Please be patient with your custom changes , we have a big work load today .

Thanks

[syndexParticipant Support Period Has Expired]

HI,

I finished site patiently awaiting your response on this edit.

 

Thank you

[Alex – Support TeamKeymaster]

Please check video http://screencast-o-matic.com/watch/cD6fYJjUD3 and try to explain to me why the site is working after rename theme folder?

Unfortunately it takes a long time and is not part of our support conditions

Please investigate it yourself and let me 100% correct access if you need help

Thanks

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[syndexParticipant Support Period Has Expired]

Hi,

the managed wordpress works as a staging install on a temporary domain until the domain is attached and made primary. They do this so that staging can be launched and updated then published live to the domain after all of the changes have been made.

https://www.godaddy.com/help/what-are-staging-environments-12292

I hope this helps.

 

[syndexParticipant Support Period Has Expired]

I also can’t see the site right now. Your updating theme at the moment I hope..

 

🙁

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[Alex – Support TeamKeymaster]

Please use this CSS code. Unfortunately I cannot work with this cache .
I have to wait 5 minutes until see any changes .

@media screen and (max-width: 480px) {
    
.top-menu{
    display: none !important;
}
    
}

Thanks

[syndexParticipant Support Period Has Expired]

hi

we opened the site to add the css code and it has a red box around the frame, it was never there before .. see image attached .   how do we fix that ?

 

thank you

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[Alex – Support TeamKeymaster]

Hi

FTP not work:

Error:        Authentication failed.

Error:        Critical error: Could not connect to server

 

Thanks

[syndexParticipant Support Period Has Expired]

hi.

 

i just checked it is sftp not ftp by the way.

thank you

 

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[Alex – Support TeamKeymaster]

Fixed

Thanks