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Hello,
I am getting the below error when installing the theme. Please assist.
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Private Content HiddenHello.
What is the name of the archive you are installing ?
Thanks.
Hello Alex,
I have gone through documentation and successfully installed gazek.
When almost installing all the plugins, I have got this error, There has been a critical error on this website. Please check your site admin email inbox for instructions.
Please advise
I have provided FTP details
Private Content HiddenPlease folder path for site not new user https://monosnap.com/file/qbPggGf0GVH1CUicfW7A81v9orDZfR
it folder new and empty https://monosnap.com/file/jHxjeZQmXZRvpzqZEQ9eCiF7CdrK0g
Thanks.
You are welcome;)
Please do not forget to leave your feedback on our support on themeforest and and get the status of a premium user ( your questions will be considered first ) . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉
Hello Alex,
I changed ‘Places’ to ‘brands’ then realized I lost some elements that were under Places such as Categories, Settings etc. Please help to restore the associated elements.
Thanks
Attachments:
You must be logged in to view attached files.Cpanel login details shared and admin.
Please assist.
Private Content Hiddencould you please create an ftp and give me. Thanks.
Is it so hard to access my website with cpanel details?
I am not a technical person to handle FTP issues. I wonder how you were able to help me last time upon initiating a refund. Just refund me and forget about this business.
If you are not a technical specialist, you can ask for hosting support to assist you.
Please refrain from using ratings as a means of blackmail, as this can lead to blocking. Please return the rating, or I will have to take action and remove your premium support permanently.
Thanks.
Just remove it and refund me. I do not need this product anymore
Unfortunately I can’t give you a refund because you caused the problem but i can help you . Thanks.
You can use backup to undo the changes you made before the issue started. Unfortunately, I have to close this ticket due to your aggression. Let me know if you need my help as part of your support . Thanks.
I don’t need any help. I don’t require your theme too.
Enjoy some whiskey with my money.
Pathetic support.
Installing Error
This topic is: resolved
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