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As mentioned before, I am having issues with the 3D viewer. I have tried adding my own sprite images to the viewer, but the new images won’t show up and continue showing the images from the template demo content. I have tried disabling every single plugin to see if this would have an effect on the site, but nothing seems to help. Can you please look into it. I will add the login credentials privately. Thank you for your help!
Private Content HiddenI have set up ftp credentials for you and sent them privately. Let me know if this works for you.
Private Content HiddenSorry, that last one was incorrect. Please use the one I have attached privately this time. Please let me know if this works.
Private Content HiddenFixed please check http://odesutvs.pxlmediastudios.com/3d-auto-view-copy/
I turned off this caching http://take.ms/7bGfY
and optimized the image ( 19 MB is not very good ) it is now 229кб
Thanks
When I click on that link it says that the site is “Coming Soon”. How did you turn off caching?
Unfortunately it’s also not available for me right now .
You can try roll back the database to repeat it yourself . I created backup here http://take.ms/nwVoE
Thanks
Please use the Mojo Marketplace plugin settings http://take.ms/tCqUW
Thanks
Ok, I’ll give it a try. Thank you for your help. I’ll let you know if I have any issues. Sorry for the mishap before. I just needed some help resolving the issue.
A couple of questions? Did you change the size of the image? Because it is super blurry now. The other thing is that I can only seem to get one of the 3D viewers to show up on a page. I have two different ones that need to show up on the same page. One for the interior of the vehicle and one for the exterior.
Yes, I changed image size because original image 19mb
unfortunately this only works for one
Thanks
How do I change the size back? I’m confused on why I would only be able to have one 3D viewer on an auto website when people would be using this as a dealership website, such as what I’m building for my client. How do I make it so I can have as many of these as I want?
I have 22 products, each of which have an interior tour and an exterior tour, so I need to be able to have 2 different 3D viewers on each of these pages.
I did not delete the old image i created a new . Please check your media folder
Unfortunately, this script cannot handle multiple images . Only one per page. This is shown in the demo http://pro-theme.com/wordpress/autozone/3d-auto-view/
You can make changes and customize it for your needs.
https://codyhouse.co/gem/360-degrees-product-viewer/
Files folders
vc_templates/section_3d.php
assets/degrees360Thanks
Where did you change the image size? Is it one per page or one per website because the image I upload is showing up on every page where I have the 3D viewer
Where did you change the image size?
I did not change the size of the image and just uploaded the new .
The old image available in media http://odesutvs.pxlmediastudios.com/wp-content/uploads/2017/06/dominator-X4-800-lt-interior-tour-mod-sprite.png
On your link there is nothing. Please try to be more specific in your questions . I try help you but In my time zone it’s 3 a.m. Sunday .
Thanks
I tried uploading a new image, which is 1200 x 560, but it is coming out super blurry, like it is small, but resizing it to 1200 x 560. I can’t get it to change to a different image. It’s just the same image on every page.
You said that you uploaded a new image, but where did you place that image? Did you uploaded it through wordpress and adding it into the front end of one of the pages in the visual composer 3D Viewer or did you place the url or code it some place on the backend?
Your image in half less , please use the original as an example .
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Do they have to .png or can I save it as a jpg?
I added new image in media using our vc widget on this page http://odesutvs.pxlmediastudios.com/3d-auto-view-copy/
you can use .png and .jpg
thanks
I woke up this morning and checked the website and all of the images that I used in the 3D viewer have reverted back to the one from the template. Any reason why this would happen?
Unfortunately I do not have this information and not touch your website.
ThanksI haven’t done anything to the website either. I had loaded a couple of my images into the 3D viewer on 2 separate pages and they seemed to be working fine, with the exception that I can only have one 3D Viewer per page, but when I checked the site this morning, my images aren’t showing anymore, the template images are back showing up again. I tried reloading my images again, but still the template images are showing up instead. Any idea why this would be happening?
Check the cache of your browser and site .
Thanks
Issues with 3D Viewer
This topic is: not resolved
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