Kaswara v2.5 is comprised

This topic is: not resolved

10 months ago yasin84
Participant

Hello my site is compromised because of the Kaswara plugin please help urgently

I have delete the plugin for now but the template is broken

Private Content Hidden

10 months ago Alex – Support Team
Keymaster

Hi.

Fixed. Please delete and install kaswara plugin again Version: 2.6 | Mod 6 .

Thanks

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10 months ago yasin84
Participant

Hello, how do I download the version 2.6 please? It is not available on themeforest

10 months ago Alex – Support Team
Keymaster

I already installed version 2.6 for you . Thanks

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10 months ago yasin84
Participant

Hello Alex

It is not working, the Kaswara plugin is disabled. See screenshot: https://ibb.co/r5tLqPr

Error: The plugin kaswara/kaswara.php has been deactivated due to an error: Plugin file does not exist.

Kindly help.

10 months ago Alex – Support Team
Keymaster

Please give me FTP access. Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

10 months ago yasin84
Participant

Sure here is the FTP access

Private Content Hidden

10 months ago Alex – Support Team
Keymaster

Please contact your hosting provider about https://take.ms/vFMmX

Thanks

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10 months ago yasin84
Participant

Hi

What is this error about? What is causing it Sir?

10 months ago yasin84
Participant

Hello Alex

I just contacted by host they saying it is the plugin that breaking my site, please help

10 months ago yasin84
Participant

We managed to bring the website back again, please find attached error from Kaswara plugin

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10 months ago Alex – Support Team
Keymaster

saying it is the plugin that breaking my site

All plugins are disabled .

Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

10 months ago Alex – Support Team
Keymaster

I install only theme plugins and it work fine . Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

10 months ago yasin84
Participant

Thank you for your help much appreciated

10 months ago yasin84
Participant

However now i cannot login in my dashboard see attached error

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10 months ago Alex – Support Team
Keymaster

Please contact your hosting provider for help, as it looks like you have problems with caching or something else, unfortunately, this is not included in my free support . Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

10 months ago yasin84
Participant

Hello I have seen with my host cleared the cache and reinstall the v2.6

However now am receiving this error:

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘kaswara_custom_code_printer’ not found or invalid function name

There seems to be a problem with the new update

10 months ago Alex – Support Team
Keymaster

Where are receive this error ? Thanks

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10 months ago yasin84
Participant

Once I open my website I get this error, I have disabled wordpress debug mode for now.

Also this error causing the dashboard not to open.

I was using PHP version 7.4 on my server, I downgraded it to 7.0 and same issue

10 months ago Alex – Support Team
Keymaster

I don’t see any error https://take.ms/IH4pB

Thanks

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10 months ago yasin84
Participant

I have enable mode debug in WordPress see error attached. You can check on website also it is showing now

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9 months, 4 weeks ago Alex – Support Team
Keymaster

I need FTP access.

Error: Could not connect to server

Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

9 months, 4 weeks ago yasin84
Participant

Sure here is ftp logins

Private Content Hidden

9 months, 4 weeks ago Alex – Support Team
Keymaster

https://take.ms/Pf0uW

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9 months, 4 weeks ago yasin84
Participant

Hi

It seems your IP has been blocked by the host, can you please provide me your IP address so I can get it whitelisted from the host.

9 months, 4 weeks ago yasin84
Participant

Or can you tell me what files should be modified, I can do it at my end?

9 months, 4 weeks ago Alex – Support Team
Keymaster

My IP 46.53.240.226

Thanks

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9 months, 4 weeks ago yasin84
Participant

Hello Alex

Private Content Hidden

9 months, 4 weeks ago Alex – Support Team
Keymaster

Fixed. Thanks

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9 months, 4 weeks ago yasin84
Participant

Thank you Alex. No error being shown now, however wordpress dashboard still not loading.
<h1>This page isn’t working</h1>
cityclinic.mu redirected you too many times.

When i disable plugin it works fine.