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I have configured the payment through the redsys insite plugin and it works correctly when the language is ES but when making a purchase on the web in EN or CA, the form to enter the bank card does not appear.
Could you help me with this? Thank you.
The plugin support tells me the following:
We inform you that you should instruct your IT staff to review the integration, since, except for an error, your virtual store is not sending requests correctly and it is possible that the configuration or styles of the web are affecting the display of the payment gateway in other Languages.
We remind you that, in the InSite integration, it is necessary to send the language parameter in SIS or ISO 639-1 format or code as can be found in the documentation to display the gateway in the desired language. If no language is established or an incorrect code is reported, the default language will be Spanish.
We attach a link where you can find the information for the language: https://pagosonline.redsys.es/conexion-insite.html
Sorry, but unfortunately setting up third-party plugins is not part of our free support.