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If you forgot to deactivate the old key, please write it in this topic in the private content .
Please first check that you are using the latest version of the theme and deactivated the license elsewhere if you used it earlier.
How could i disable the old key?
Could you please take a screenshot and send it to me please.Private Content HiddenWe are redoing the website because it had some problems. I need the license key to be reset.
Private Content HiddenIf I try to click on import demo it tells me: You do not have permission to access this page.
Hello. The website is again disabled. I had activated it in the testing domain: projectauto.demofandesconsulting.it Why?
Please be more clear . I see your site is working successfully and it is also activated . Thanks
Please give me admin access
Add it to private content and fill message field and click button Add Reply .
ThanksWe are building the website fresh after kaswara incident. I need the license key to be deactivated. we will build the website on temporary domain, then move to actual domain.
Private Content HiddenAttachments:
You must be logged in to view attached files.also, could you please delete the attachment? 🙂
file adding was under private section so I thought it would be private
I saved the key again, still not activated.
login details in private section
Private Content Hiddenfeedback:
when I switch to child theme, it become “not activated” again.
I switched back to original theme, it seems activated.
I deactivated original theme, switched to child theme, activated child theme.
I think thats what confuses people.
which theme should be kept activated?
I am trying to reinstall the theme to the new version and is not possible to use my key again “Theme not activated”, why?Thank you for helpPrivate Content HiddenNo sorry is same problem,
Attachments:
You must be logged in to view attached files.Hi Alex, Can you fix the problem? Unfortunately, the key still does not work, I cannot fully use the product for which I paid, the technical support is very slow and not very helpful, also not responsible for my email.
I have the impression that the key has been specially removed from your database so that the customer has to purchase additional support or a new template.
Thank you