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Hi, I purchased this theme earlier today and I can install the theme but as soon as I click activate I get the following error – There has been a critical error on this website.
Can you please assist with this ASAP.
Details added to private
Private Content HiddenHere you go
Private Content HiddenError: /org-progress-digital/telcam-dev/wp-config.php: open for write: permission denied
Error: File transfer failedThese permissions have just been updated. Can we get this resolved ASAP please.
Part of WordPress core is missing and site not work https://take.ms/eHfAg
If your need fix it ASAP please provide all correct to check .
Thanks
I have just spoken to our hosting provider and they said the following:
The WP core isn’t missing, it’s just not where it usually is. We keep certain directories under that
.wordpress
directory — this is perfectly fine according to WordPress standards, but can throw some custom plugins and themes for a loopThey have also said the following:
include_once(/www/wp-content/themes/safeguard/../../../wp-admin/includes/class-walker-nav-menu-edit.php): failed to open stream: No such file or directory in /www/wp-content/themes/safeguard/library/core/admin/edit-menu-walker.php
They shouldn’t be loading the wp-admin files like that. Should be:
/wordpress/wp-admin/includes/class-walker-nav-menu-edit.php
Can this be resolved? I really just need to get this installed and working
This does not work even with the template and plugin turned off , please install your WordPress site correctly and write me full path for site files . Thanks
See private message
Private Content HiddenError: /org-progress-digital/telcam-dev/wp-config.php: open for write: permission denied
Error: File transfer failedIt’s too much time to simple turn on the debag mod and it is a very strange hosting job and I’m sure that the problem will be in its settings .
Thanks
Can we please initiate a refund for this theme then please as it simply does not work with one of the biggest hosting companies for WordPress and we can not use it.
Unfortunately, a refund is not provided if the problem is on the side of your hosting and I show them to you . Thanks
Unable to activate theme – There has been a critical error on ...
This topic is: not resolved
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