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Hello – There used to be a Static Blocks section which is how we built our footers. That section in the admin no longer shows up, so we cannot make changes to our footer. Can you help with this?
I activated that one and it caused a critical error on the website and brought the site down.
I recovered it in recovery mode.
I do not have separate FTP access, however there is a plugin WP-File Manager in the admin area that I use for FTP purposes. Can you access it that way?
No i need ftp , please contact your hosting provider about . Thanks
Can you please tell me what needs to be done? I can send it to them, however they do not offer http://FTP. It’s a small, private hosting company. That is why I use the plugin when needed.
Unfortunately you need to request a ftp because the problem seems to be related to your server. Thanks
Did you update something? Our site is now down and we are seeing errors regarding the pixtheme custom plugin. I need to know what was done so we can revert it.
Thank you!
we were able to get in at a server level and deactivate that plugin again to get the site back up. Please tell me what you think the problem is so we can look on our end. Thanks!