How update theme correctly

[dani0548Participant Support Period Has Expired]

After upgrading to 3.10 there are display problems with Internet Explorer and Google Chrome.

http://prntscr.com/lejap4 (Google chrome and Internet Explorer)

http://prntscr.com/lejazs (Safari)

[dani0548Participant Support Period Has Expired]

Search filters do not work with Internet Explorer

http://prntscr.com/lejjmc

[Alex – Support TeamKeymaster]

Hi

Please also update theme core plugins .

Thanks

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[dani0548Participant Support Period Has Expired]

I do not do any more updates because now I have to redo the translations. Please help.

[Alex – Support TeamKeymaster]

For correct update please update the plugins I wrote you earlier if you have translations you can save them before .

Thanks

[dani0548Participant Support Period Has Expired]

I have updated the plugins as you indicated but I am the same version that I have on the old demo locally.

http://prntscr.com/lelqom

[Alex – Support TeamKeymaster]

Can I update them myself ?

Thanks

[dani0548Participant Support Period Has Expired]

Of course, I’m glad if you intervene as support.

Private Content Hidden

[Alex – Support TeamKeymaster]

Can you give me FTP access ?

Old not work

Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Thanks

[dani0548Participant Support Period Has Expired]

Hosting has not yet removed the filter. Give me your ip

[Alex – Support TeamKeymaster]

93.84.33.179

[dani0548Participant Support Period Has Expired]

Ok 24 hors

[Alex – Support TeamKeymaster]

Please expect us to investigate this problem .

Thanks

[dani0548Participant Support Period Has Expired]

OK.

Thanks

[Alex – Support TeamKeymaster]

Please add this IP 176.108.106.8

Thanks

[dani0548Participant Support Period Has Expired]

Ok 24 hours all.

[Alex – Support TeamKeymaster]

Please check now. Thanks

[dani0548Participant Support Period Has Expired]

The button must be placed right as the original theme and missing All fuel Types and put the dot in place of the comma

http://prntscr.com/lenpcl
http://prntscr.com/lenrcz  one ticket one problem

[dani0548Participant Support Period Has Expired]

I added all Fuel Types.

You need the comma not the point. The update has moved him.

http://prntscr.com/lenuxv

[Alex – Support TeamKeymaster]

Unfortunately I don’t understand the problem with the button .

Original Theme http://take.ms/i76qN

Your theme http://take.ms/aqdyR

Please explain the problem .

PS: Please as I have told you many times do not create many questions in one ticket .  One ticket – one problem . Just create a new ticket for the new problem and this will help to avoid confusion and increase the speed of problem solving .

Thanks

[dani0548Participant Support Period Has Expired]

My theme on Safari iMac 27. Google Internet Explorer OK.

http://prntscr.com/lenxns

[dani0548Participant Support Period Has Expired]

Alex – Support Team wrote:

PS: Please as I have told you many times do not create many questions in one ticket .  One ticket – one problem . Just create a new ticket for the new problem and this will help to avoid confusion and increase the speed of problem solving .

Thanks

OK.

[Alex – Support TeamKeymaster]

Please check Imac 27 https://monosnap.com/file/IlB53QB4tPKVF0LSNZVBwiMIExrFAt

Please delete your cache and expand the browser window wider .

Also please check our demo .

Thanks

[dani0548Participant Support Period Has Expired]

Ok deleted chronology all ok. It remains to remove the comma in my new post.

Thank you

[Alex – Support TeamKeymaster]

Could you please stop commenting on the topics of other customers ? These questions are for me .

Thanks

[dani0548Participant Support Period Has Expired]

Ok

[Alex – Support TeamKeymaster]

Thanks