Hi, we’ve been working with this theme for a while now, but suddenly the frontend WP Bakery mode stopped working. We checked the plugins, the theme and event the WP Bakery version but nothing works.
We tried to change the theme and the IT WORKS, but whe we activate the OSCEND theme back it stops working. We just see a blank page with the WP Bakery logo but we can’t edit anything with the frontend.
Could you guys help us since it’s a theme problem? Thank you so much.
Please give me admin and ftp access.
For edit page please use backend editor . Thanks
Hi, we purchased your product because you assure that the ‘FRONTEND’ editor is avaliable.
We’ve been working with the frontend editor since the beginning, our design team doesn’t know how to use the backend. I think that if we paid for the full theme features and the frontend is included, you should be able to make it work.
It stopped working a few months ago and we need the frontend editor in order to make necessary changes in our website. Please, would you be able to fix it since we paid for the theme?
Thank you so much!
We always edited the content with the frontend mode. But now when we try to do this as usual we get this blank page.
Last summer we downloaded the theme from envato elements, then you guys launched an update and the frontend stopped working. We bought the full license for the theme, we also bought the full license for WP Bakery and we tried another themes and the blank page only comes with your OSCEND theme.
Since we bought your full theme and we have the support with it we really think you guys should fix this for us. If this is not possible then we suggest you to send us the theme version that was avaliable at june 2021 because its the last recall we have of the frontend wpbakery working properly with your theme.
Thank you so much for your understanding.
Unfortunately , only backend editing . Thanks
Unfortunately this is due to the wordpress update and not the template version . We will try to bring it back in the future but unfortunately we have a huge workload right now.