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I encountered the following problem trying to modify the blocks seen in image-1.png attachment.
They are 3 blocks with numbers, image and text (as you can see in image-1.png) but when I try to edit Home Page 1 using WP Bakery I can see just the three images (as you can see in image-2.png).
Attachments:
You must be logged in to view attached files.I think that the issue is caused by a missing shortcode rendering:
GET https://www.tvservicesvigilanza.it/wp-content/themes/safeguard/library/functions/shortcodes/shortcode.js?ver=7.5 net::ERR_ABORTED 404 (Not Found)
Please, let me know what is the problem
Private Content HiddenDo you want to use the wpbakery version ? We recommend Elementor .
Thanks.
I would like to recommend you to use the Elementor version as we are about to end support for WPbakery due to many problems.
Thanks.
Thank you for the suggestion but since we purchased a theme (and support for 6 months) which claims to be compatible with wpbakery we expect the problem to be resolved because we don’t intend to use Elementor. And without further ado, thank you.
Otherwise we will gladly accept the refund.
Please wait https://monosnap.com/file/xXwyR1PRUNXxpoTmJELrRL3U4YaehR
Thanks.
We cannot login using our credentials… Did you change them?
May you explain me the fix?
Should I be concerned when updating the theme next time?
Attachments:
You must be logged in to view attached files.Moreover, can you explain me why: when I change any parameter in the customizer now it shows an annoying message (see attachment)
Attachments:
You must be logged in to view attached files.Ok, here they are.
But please, do not remember to answer my questions.
Private Content HiddenWhy each service category shows only 4 services?
example: https://www.tvservicesvigilanza.it/services_category/vigilanza-privata/
shows only 4 services (they are > 4 instead)
Moreover, can you explain me why: when I change any parameter in the customizer now it shows an annoying message (see attachment)
Fixed. Please wait for the next version of woocommerce and do not update it as this bug is related to it .
Thanks.
Why each service category shows only 4 services?
In progress .
Thanks.
After your fix here is my home page.
This theme really seems like a house of cards: you touch one and everything falls away.
Please, may you definitely fix it?
Attachments:
You must be logged in to view attached files.This is easily remedied by enabling the mandatory kaswara plugin . Thanks.
Why each service category shows only 4 services? example: https://www.tvservicesvigilanza.it/services_category/vigilanza-privata/ shows only 4 services (they are > 4 instead)
Any news about this issue?
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