By stardard design, Log out link should be linked to “My Account” Menu and NOT subdued under “Setting” Users should not be at crossed looking for where to log out from account. Login out should be as seamless as login in.
We’re experiencing a much larger number of tickets than usual so our wait times are longer than expected. We’re working hard to get back to you as quickly as we can and we really appreciate your patience! We will check it and reply little later after solving more critical problems . Thanks.
Envato Item Support Policy
Most authors sell their items to many buyers, so the time taken to respond to your request can vary. If you’re waiting for an update or fix to an item, it may take several days/weeks for an author to properly fix, test, review and release. Authors can also take breaks (e.g. a vacation) from providing item support. Authors will let you know of any extended breaks via the Support and Comments tabs on their items.
